Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated November 1, 2023
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping on orders over $45
We offer free shipping on all orders that total $45 or more, without tax or shipping as part of that total. If order is less than $45, we charge a flat rate of $7.99. We ship perishable product 2 day express, while non-perishables are shipped via ground service.
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription, then we typically will deliver once a month on the day you bought the products. We also can customize your subscription to any timing requested by customer.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
WHAT HAPPENS IF PACKAGE CANNOT BE DELIVERED DUE TO MISSING ADDRESS DETAILS?
If a customer forgets to include correct address details such as apt # or suite #, or moves and does not advise us about the move, customer may be responsible for any lost shipment costs. This will be determined on a case by case basis.
QUESTIONS ABOUT RETURNS OR REFUNDS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: contactus@yemayaorganic.com